Obtaining an Upload Link and a Conversion License
Prior to migrating your Noah data and installing Sycle Noah Sync, you need to contact the Sycle Customer Experience Team. Ideally, this should be done some days (preferably a week) before you perform the migration.
CE will provide you with a link that you will use to upload your exported Noah System data (in the Exporting and Uploading Noah System Data section). They will also provide a Noah Conversion key that you will use to convert your Noah System license to a Noah Engine license (in the Converting the Noah License section).
You can contact the Customer Experience team by calling 888.881.7925 or by emailing support@sycle.net.
Warning
If you already have SNS installed, do not proceed with the instructions in this article. Instead, refer to the Upgrading Sycle Noah Sync article.
If you choose to call the CE team at 888.881.7925:
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Be ready to provide CE with an email address that you can access on the PC containing your Noah installation.
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Have the registration number (a 16 digit alpha-numeric code) associated with your current Noah license ready. Your registration code can be found on the Proof-of-Purchase certificate.
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Inform CE that you are performing a migration from Noah (standalone) to Sycle Noah sync.
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Provide CE with a timeline for the migration.
If you email the CE team at support@sycle.net, do the following:
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Ensure you can access the email address used to send the message to CE on the PC containing your Noah installation.
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Indicate that you are performing a migration from Noah (standalone) to Sycle Noah sync in the title/body of the email.
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Provide a timeline for the installation and migration.
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Provide the registration number (a 16 digit alpha-numeric code) associated with your current Noah license in the email message. Your registration code can be found on the Proof-of-Purchase certificate.
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Confirm the email address used to send the message is the correct email address to send your conversion key and upload link.
When you have the upload link and conversion key, you are ready to perform the migration and installation. Proceed to Installing Sycle Noah Sync.