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Change a Patient's OTC Hearing Aid Status

Like other types of hearing aids, you can change the status of a patient's OTC hearing aids from (and to) Current, Backup, or Not In Use.

  1. Navigate to the Patient Summary.

  2. On the Patient Summary screen, navigate to Equipment → Current hearing aids → View All to open the All hearing aids screen.

    patient_summary-equipment-view_all.png

  3. On the All hearing aids screen, locate the OTC hearing aid.

  4. Click the button in the Status column (Current, Backup, or Not In Use) and select the desired status.

    otc_ha-change_status.png

    Important

    Devices with a status of Returned can not be adjusted.

See also:

  1. Enter the patient's full or partial name in the Patient field. Use the Enter/Return key or click the Patient Search icon (patient_search.png) to search for the patient's record.

  2. Review the search results and click the patient's name to open the Patient Summary.