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OTC Data in Other Reports

In addition to the dedicated OTC reports, various reports in Sycle include OTC hearing aid data.

. Sales Summary Report

  • Five columns specific to OTC hearing aids are included in the report:

    • OTC Conversions: The revenue value of conversions (upgrades) from OTC hearing aids to prescription hearing aids.

    • OTC HA Kit: Total number of OTC hearing aid kits sold.

    • OTC HA Returned Kit: Total number of OTC hearing aid kits returned.

    • OTC HA Cancelled Kit: Total number of OTC hearing aid kits canceled.

    • OTC HA Return %: Percentage of OTC hearing aid kits returned.

    • OTC Conversion Rate: The conversion rate of conversions (upgrades) from OTC hearing aids to prescription hearing aids.

  • OTC hearing aid sales is reflected in the Sales, Returns, Exchanges, Cancelled, and Net Sale columns of the report.

  • OTC hearing aid data is not reflected in the HA Unit, HA Returned Unit, HA Cancelled Unit, HA Net Unit, HA Average Sale Price, HA Binaural %, or HA Return % columns. Only prescription hearing aid data is used for these columns.

  • Prescription hearing aids sold as part of an OTC upgrade/conversion have their value reported separately in the OTC Conversions column. The value of these conversions are included in the Net Sale column. This value is not reflected in the Sales column.

  • The HA Unit, HA Average Sale Price, and HA Binaural % columns includes prescription hearing aids sold as part of an OTC upgrade/conversion.

. Total Sales Report

  • The Purchases parameter includes the OTC Hearing Aid option, allowing you to filter the report to include, exclude, or show only OTC hearing aid sales, returns, exchanges, and canceled orders.

    Note

    When the Purchases parameter is set exclusively to OTC Hearing Aid, the Replacements section of the Total Sales Report does not generate.

  • The Type column shows OTC Hearing Aid for OTC hearing aid sales, returns, exchanges, and canceled orders.

  • Prescription hearing aids sold as part of an OTC upgrade/conversion have their value reported separately in the OTC Conversions section; the value of these prescription hearing aids is not reflected in the Sales section.

  • The OTC Conversions table of the report shows data for the upgraded OTC hearing aid(s) (listed as Old in the New/Old column) or the prescription hearing aid(s) (listed as New in the New/Old column). Imported OTC hearing aids are shown as Old (Import) in the New/Old column. Imported OTC hearing aids that were upgraded will leave certain columns blank (when that data does not exist), such as delivery date or sales values.

    Note

    The OTC Conversions table only appears if either Hearing Aids or OTC Hearing Aids are selected in the Purchases parameter.

. Sales Report

  • The OTC Hearing Aid row in the Sales section of the report shows OTC hearing aid sales data.

  • Prescription hearing aids sold as part of an OTC upgrade/conversion have their value reported on the Hearing Aid row of the Sales section of the report.

    • OTC returns processed as part of an upgrade will be reflected on the OTC Hearing Aid row in the Sales section of the report.

  • OTC sales are reflected in the Subtotal, Returns, Cancellations, and Total values of the Sales section of the report.

. Sales By Zip Code 🇺🇸 / Postal Code 🇨🇦 🇬🇧 🇮🇪 / Postcode 🇦🇺

Note

This report's title (and the labeling of some columns) differs depending on your country. For example: in the USA, Sycle shows Zip Code; in CAN/UK/ROI, Postal Code; in Australia, Postcode.

  • The OTC HA Net Kits column in the Sales by section of the report shows the net OTC hearing aid kits sold (binaural sales are counted as two kits).

  • OTC sales are reflected in the Gross Revenue, Return Revenue, Exchange Revenue, Cancellation Revenue, Discount Amount, and Net Revenue values of the Sales section of the report.

  • The value of prescription hearing aids sold as part of an OTC upgrade/conversion is shown in the OTC Conversion Revenue column; this value is not reflected in the Gross Revenue column.

  • OTC hearing aid data is not reflected in the HA Net Units column. Only prescription hearing aid data is used for that column.

. Hearing Aid Sales Report

  • Prescription hearing aids sold as part of an OTC upgrade/conversion have their value reported separately in the OTC Conversions section; the value of these prescription hearing aids is not reflected in the Sales section.

  • The OTC Conversions table of the report shows data for the upgraded OTC hearing aid(s) (listed as Old in the New/Old column) or the prescription hearing aid(s) (listed as New in the New/Old column). Imported OTC hearing aids are shown as Old (Import) in the New/Old column. Imported OTC hearing aids that were upgraded will leave certain columns blank (when that data does not exist), such as delivery date or sales values.

. Quick Business

  • Seven sections of the report are dedicated to OCT hearing aids:

    • OTC Conversions

    • Gross OTC Hearing Aid Kits Sold

    • OTC Hearing Aid Kits Returned

    • OTC Hearing Aid Kits Exchanged

    • OTC Hearing Aid Kits Cancelled

    • OTC Hearing Aid Kits Return Rate

    • OTC Conversion Rate

  • OTC sales data is reflected in the Gross Revenue, Returns, Exchanges, Cancellations, and Net Revenue sections of the report.

  • Prescription hearing aids sold as part of an OTC upgrade/conversion have their value reported separately in the OTC Conversions section. The value of these conversions are included in the Net Revenue section. This value is not reflected in the Gross Revenue section.

  • The OTC Conversion Rate column's values are calculated as ( C o n v e r t e d P a t i e n t s ÷ E l i g i b l e P a t i e n t s ) × 100 \left(ConvertedPatients\div EligiblePatients\right)\times100 . ConvertedPatients includes patients that had their OTC hearing aids imported.

. Warranty Expiration Report

  • The Left Warranty Expiration and Right Warranty Expiration columns show the manufacturer warranty on the OTC hearing aid kit.

    Note

    The only valid Warranty Type for OTC hearing aid kits is Manufacturer.

  • OTC hearing aids are prefaced with "OTC" in the Equipment column. For example, an OTC hearing aid kit named "RealCompanyName BTE Digital" will be displayed as "OTC RealCompanyName BTE Digital" in the Equipment column.

  • The HA Purchase Date column in this report is used for both prescription and OTC hearing aids.

. Inventory Status Report

  • OTC Hearing Aid can be selected in the Item Type report parameter, and appear as such in the Item Type column.

  • The Search by Serial Number parameter field can be used to search for an OTC hearing aid kit's Kit Serial #.

  • The Status column will never show Out for Repair for an OTC hearing aid. OTC hearing aids will not appear in the report if Out for Repair is the only selection in the Item Status parameter

  • The Technology, Out On Loan Date, and Loan Due Date columns will be blank for OTC hearing aids.

See also: